Frequently Asked Questions

Welcome to our Frequently Asked Questions (FAQ) section, where we address common queries to provide clarity and support. Explore this resource to find quick answers regarding our services, policies, and other pertinent information. If your question isn't covered, feel free to reach out, and we'll be delighted to assist you further.

  • What is CoinBob?

    CoinBob is more than a platform; it's a vision for the future of finance. To us, every denomination counts as a coin, and therefore, if you have Ksh. 20 coins, it means you have 20 Coins.

  • Transform overlooked small change (particularly 1 Ksh, also known as-aka 1 Bob) into a valuable digital asset.
    Provide individuals and businesses with the tools to make the most of their digital petty cash.

  • Transforming One Shilling Coins into Digital Powerhouses At CoinBob, we've simplified the process of turning your one shilling coins into a digital asset. Here's how it works: Download CoinBob App from Google Play Store or App Store
    Create an Account: Start by creating a CoinBob account. It's quick, easy, and secure. Register with your Mpesa Details. Your Name, and ID Number should match those that you used to register M-pesa.
    Deposit Your Change: Deposit your one shilling coins into your digital wallet when out shopping at the shop(kiosk) next door, or any of the supermarkets around. Our platform ensures the security of your digital petty cash.
    Explore Services: Once your coins are digitized, explore the range of services CoinBob offers. From airtime purchases to donations, you can use your digital funds in various ways. You can also move your CoinBob balances to your Mpesa Account
    Seamless Transactions: Enjoy the convenience of seamless transactions with just a few clicks. CoinBob makes it easy to manage and use your small change for everyday needs. You don’t have to keep Coins (1 Bob or 1 Ksh.) unused while you can actually use them to meet some of your needs.